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The Biggest Loser Problem *I Need Help Please*


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The Biggest Loser Problem *I Need Help Please*
12-22-2010, 10:19 PM (This post was last modified: 12-22-2010 10:21 PM by biggieblythe.)
Post: #1
The Biggest Loser Problem *I Need Help Please*
I just bought the Biggest Loser game, and haven't been able to play it yet. Once I start it up it says "Identifying players. Please wait..." and then says I need to fix a problem by going to the tuner.

Well I have done everything on the tuner menus and everything checks out. I also started a face recognition thing since I thought that might be the problem, but it wasn't it either.

I've tried placing lights in different angles, moving the kinect and tv to face different directions, and I even changed outfits 2-3 times. I have no idea why this is the only game that will not let me play.

PLEASE HELP
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12-22-2010, 10:25 PM
Post: #2
RE: The Biggest Loser Problem *I Need Help Please*
Did you do Kinect ID a couple of times? That game heavily relies on facial recognition...

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12-22-2010, 10:28 PM
Post: #3
RE: The Biggest Loser Problem *I Need Help Please*
(12-22-2010 10:25 PM)TheZeeMan Wrote:  Did you do Kinect ID a couple of times? That game heavily relies on facial recognition...

I've done it twice, but I'll go and do it a couple more to see if that works. I'll edit this post to let you know if it works or not.
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12-22-2010, 10:38 PM
Post: #4
RE: The Biggest Loser Problem *I Need Help Please*
Ok if not, the only other thing I can think of, although it may not make a difference, is to do the fine calibration with the smiley face card...it usually fixes the auto-zooming issues in some of the games.

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12-22-2010, 10:47 PM
Post: #5
RE: The Biggest Loser Problem *I Need Help Please*
(12-22-2010 10:38 PM)TheZeeMan Wrote:  Ok if not, the only other thing I can think of, although it may not make a difference, is to do the fine calibration with the smiley face card...it usually fixes the auto-zooming issues in some of the games.

Ok I just did the Kinect ID thing another 2 times using different lighting for each and after each time I re-tried to play the game and still nothing.

Also I have done the smiley card thing 3 times already. This is beginning to become really frustrating, I haven't had any trouble with my other 4 kinect games.
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12-22-2010, 10:53 PM
Post: #6
RE: The Biggest Loser Problem *I Need Help Please*
Hmmmmmmmm did you apply the update when you first started the game up?

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12-22-2010, 10:56 PM (This post was last modified: 12-22-2010 11:07 PM by biggieblythe.)
Post: #7
RE: The Biggest Loser Problem *I Need Help Please*
(12-22-2010 10:53 PM)TheZeeMan Wrote:  Hmmmmmmmm did you apply the update when you first started the game up?

I don't really remember one ever showing up. I'm going to delete everything that is related to it off my hard drive and re load the game. Let's see if that works.
I went into my memory and couldn't find anything related to the biggest loser. Is there any way I can download the update from my pc? I can't remember if I downloaded one or not.
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12-22-2010, 11:12 PM
Post: #8
RE: The Biggest Loser Problem *I Need Help Please*
Unfortunately you can't download it onto your PC - it should prompt you automatically when the game starts up, unless it's possible it won't if you are not connected to the internet. If I recall, it was an 8 meg patch which probably fixes all of the issues however, I went through a ton of Kinect games and I may have it mixed up with another one...

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12-22-2010, 11:18 PM
Post: #9
RE: The Biggest Loser Problem *I Need Help Please*
(12-22-2010 11:12 PM)TheZeeMan Wrote:  Unfortunately you can't download it onto your PC - it should prompt you automatically when the game starts up, unless it's possible it won't if you are not connected to the internet. If I recall, it was an 8 meg patch which probably fixes all of the issues however, I went through a ton of Kinect games and I may have it mixed up with another one...

I'm pretty sure you have to install the update to even get the game to load. So I must have downloaded it. A few days ago I did the Shape game from the demo list on the Adventures menu, and it gave me no recognition issues or anything. So I don't know, I really wanted to play this but if I can't get it to work I'll just play that and sell this game.
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12-22-2010, 11:20 PM
Post: #10
RE: The Biggest Loser Problem *I Need Help Please*
You can decline the update, but if your xbox isn't connected to the internet then it won't prompt at all. It does use somewhat the same technology as Your Shape, so it should definitely be working! When you turn off and turn on your xbox, and wave to kinect, does it say "Identifying..." and then sign you in automatically?

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12-22-2010, 11:24 PM
Post: #11
RE: The Biggest Loser Problem *I Need Help Please*
(12-22-2010 11:20 PM)TheZeeMan Wrote:  You can decline the update, but if your xbox isn't connected to the internet then it won't prompt at all. It does use somewhat the same technology as Your Shape, so it should definitely be working! When you turn off and turn on your xbox, and wave to kinect, does it say "Identifying..." and then sign you in automatically?

Yeah that's what is really irritating me, it signs me in no problem. It doesn't even take it long. But when I try and play Biggest Loser it sits there and says Identifying for like 10 minutes and freezes in between and everything. It takes me 10 minutes to find out that it's still not working lol.
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12-22-2010, 11:31 PM
Post: #12
RE: The Biggest Loser Problem *I Need Help Please*
Lol that is pretty crappy. Hmmmmmm ok see if lets you play without signing in, although it would probably make the game moot since it won't track you, but you can try anyway...when it's identifying, do the universal pause thing, right arm against leg and left arm 45 degree angle down, it *should* bring up the in game menu, and see if you can sign in from there or skip ahead or something with luck lol

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12-22-2010, 11:34 PM
Post: #13
RE: The Biggest Loser Problem *I Need Help Please*
(12-22-2010 11:31 PM)TheZeeMan Wrote:  Lol that is pretty crappy. Hmmmmmm ok see if lets you play without signing in, although it would probably make the game moot since it won't track you, but you can try anyway...when it's identifying, do the universal pause thing, right arm against leg and left arm 45 degree angle down, it *should* bring up the in game menu, and see if you can sign in from there or skip ahead or something with luck lol

I've tried signing in from there, even though most of the time I'm already signed in because of the recognition thing. But I'll try signing out and then letting it identify me.
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12-23-2010, 12:21 AM
Post: #14
RE: The Biggest Loser Problem *I Need Help Please*
Wierd question - is your body temp cold or warm?

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12-16-2011, 07:44 PM
Post: #15
RE: The Biggest Loser Problem *I Need Help Please*
Hmm I haven't heard of that...did you let it apply the update?

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